Privacy Policy

Last updated: December 2024

1. Introduction

Welcome to AI Creator Studio ("we," "us," "our," or "Company"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, such as:

  • Name, email address, and password
  • Account profile information
  • Payment and billing information
  • Communications you send us
  • Content you create using our Service
  • Feedback and support requests

Automatically Collected Information

When you access our Service, we automatically collect certain information about your device and usage patterns:

  • Browser type and version
  • IP address and geolocation
  • Operating system
  • Pages visited and time spent
  • Referral source
  • Device identifiers
  • Cookie data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send promotional emails and marketing communications
  • Respond to your inquiries and support requests
  • Monitor and analyze Service usage and trends
  • Detect, prevent, and address fraud and security issues
  • Personalize and improve your experience
  • Comply with legal obligations

4. Sharing of Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist us in providing the Service
  • Business Partners: With partners to offer you joint promotions or services
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • User Consent: With your explicit permission for specific purposes
  • Aggregated Data: We may share aggregated, anonymized data publicly

5. Data Security

We implement comprehensive security measures to protect your personal information, including:

  • Industry-standard SSL encryption for data transmission
  • Secure password hashing and storage
  • Regular security audits and penetration testing
  • Restricted access to personal information
  • Firewalls and intrusion detection systems
  • Multi-factor authentication options

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, including:

  • Essential Cookies: Required for basic functionality
  • Performance Cookies: To understand how you use our Service
  • Preference Cookies: To remember your settings
  • Marketing Cookies: To deliver targeted advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect Service functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of your personal information
  • Right to Correction: Update or correct inaccurate information
  • Right to Deletion: Request deletion of your information
  • Right to Opt-Out: Opt out of marketing communications
  • Right to Portability: Receive your data in a portable format
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@aicreatorstudio.com

8. Data Retention

We retain personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information and terminate the child's account.

10. Third-Party Links

Our Service may contain links to third-party websites and services. This Privacy Policy applies only to our Service. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. GDPR and CCPA Compliance

GDPR (EU Users)

If you are a resident of the European Union, you have rights under the General Data Protection Regulation (GDPR). We process your data based on:

  • Your consent
  • Contractual necessity
  • Legal obligation
  • Our legitimate interests

CCPA (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of your personal information.

12. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using our Service, you consent to such transfers, and we will take appropriate safeguards to protect your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by updating the "Last Updated" date and, if necessary, by providing additional notice. Your continued use of the Service following notification of changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

AI Creator Studio
Email: coddy.solution.kh@gmail.com
Address: Phnom Penh, Cambodia

16. Your Consent

By using AI Creator Studio, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our privacy practices, please do not use our Service.